Cleverbuy and J2 Discount Travel and Tours 60 Money Back Guarantee
For the Latest Updates:
Every travel deal purchased under J2 Discount Travel and Tours comes with a 60 days money back guarantee. If said deal doesn’t satisfy your needs or expectations, return the unused voucher to the Clever Buy office or get your money back. Refund must be made within 60 days after the deal end date. Failure to do so means the customer loses their eligibility for the money back guarantee scheme.
- If customer has paid with cash, thru over-the-counter or C.O.D. they will get 100% back in cash or credits (whichever they prefer).
- If customer has paid using credit card or Paypal, they will get 100% back in credits or 93% back in cash (7% service charge will be deducted).
- Customers need to visit Clever Buy office for the refund.
- Voucher holder with booked airline/hotel forfeits their right to the 60 days money back guarantee.
Clever Buy reserves the right to change these terms and conditions at any time including the right to discontinue or forfeit when it deemed so.