CLEVERBUY OFFICIAL STATEMENT
To our valued CleverBuyers;
We would like to express our sincerest apology regarding the problems that you have
encountered with our recent deals specifically with our travel deals. Presently, we are
experiencing chaos from these travel agencies when they declare that they can’t
accommodate anymore our customers who purchased their deals from CleverBuy due to
some unexpected circumstances; bad weather, full bookings for the month of April, May and
June, abrupt increase of airfare and hotel accommodations and some other pertinent reasons
which we failed to take into account at the onset.
Aside from being our business partners, CleverBuy is not directly connected with these travel
agencies. But we assure our customers that we will assist our merchants and those who have
been affected with the aforementioned circumstances. We are now in contact with our
merchant and making our move on how we can help to iron out the problems.
Again, we apologize for the inconvenience these proceedings have caused you. We assure
you that we will be more careful next time in choosing our partner merchants. We pledge not
to run away from our responsibilities to our valued CleverBuyers, but we are asking for
sobriety, understanding and more patience in this trying time.
It is never easy for us to receive complaints from our customers for the unsatisfactory
services rendered by our partner merchants since we are just their marketing arm but
nevertheless, we will take responsibility to be the bridge between our merchants and our
It has always been our pleasure to serve you. Thus, we are looking forward to continue
serving you in the future. If there are any other concerns that you would like to address,
please feel free to call us at (02) 553-8197. We would be more than willing to accommodate
them. Thank you very much and have a nice day.